Client SupportUOB Kay Hian · Julio’s notes for his clients

Everything you need,
in one place

These are the guides I send my clients. Each one covers a single task: open the account, place a trade, move money, or research a stock. Every guide is step-by-step with pictures of the real screens.

You do not need to read them all. Find the thing you want to do, open that guide, and follow it.

I

Start here

Before your first trade
Read this first

Disclaimer

What my notes are, and what they are not. Everything here is education, not personal advice. Prices go up and down, and you can lose money. Read this once so we both start from the same place.

2 minutes
Guide 11 · Bursa Anywhere

Transfer shares to UOB Kay Hian

Already hold shares at another broker? Move them across in the Bursa Anywhere app. Nothing is bought or sold — the shares stay yours the whole way.

PhoneSetup
Guide 14 · I fill it in for you

Let me open the account for you

If you would rather not sit through the online form, you do not have to. Send me the documents on this page and I fill in every form. Two things stay on your side: the W-8BEN, and one signature on your phone.

No form fillingTickable listNew accounts
Use these exactly

Open your account online, without guesswork

The full walkthrough for the Cash Upfront Account application: what to prepare, the one RM9.72 payment, the exact settings for Parts 1 to 4, which file goes in which upload slot, and the duplicate payment prompt to ignore at the end.

Computer20–30 minutesNew accounts
Transfer of dealer form

Client transfer within UOB

Already have a UOB Kay Hian account under another dealer? You do not need a new one. One form moves your existing account over to me, with your account number, holdings and history unchanged.

Form5 minutesExisting UOB clients
II

Placing trades

Buying, selling, and protecting the position
Guide 01 · Mobile app

How to trade on the UOB mobile app

The whole path from opening the app to a filled order: find the stock, read the order ticket, enter your price and quantity, send the order, and check that it went through.

SlidesBeginnerDo this before your first trade
You buy hereStop lossBelow this line you are out. Loss capped.
Figure 1 — the floor under your trade
Guide 02 · Risk

How to set a stop loss

A stop loss is a price you decide in advance. If the stock falls to it, the position is sold and the loss stops there. You set it when you enter the trade, not when you are panicking. This guide shows where the setting lives and how to choose the level.

SlidesBeginner
Guide 03 · TradingView

How to add a watchlist in TradingView

A watchlist is your own short list of stocks to follow. Build it once and you stop searching for the same names every day. This guide covers creating the list, adding stocks, and keeping separate lists for different ideas.

SlidesBeginner
III

Money in and out

Same steps, two places to do them
Figure 2 — where the money sits
Your bankMaybank, CIMB, etc.depositTrading accountUOB Kay Hiancash waiting to be usedbuyYour sharesheld in the same accountwithdraw — back to the same bank account
Guide 04 · Website

Deposit and withdraw — on the website

Putting money into your trading account, and taking it back out, from a computer. Shows the transfer details to use, where to upload your proof of payment, and how long the money takes to appear.

SlidesDesktop
Guide 05 · Mobile app

Deposit and withdraw — on the app

The same job done from your phone. Use this one if you bank on your phone anyway. The screens differ from the website, so follow whichever guide matches the device in your hand.

SlidesPhone
IV

Strategy and research

What to buy, and why
Guide 06 · Strategy

The right strategy for your portfolio size

A small account and a large account should not be run the same way. This one explains how many positions to hold, how much to put in each, and which strategies only start to make sense once the account is bigger.

SlidesRead before you plan
Guide 07 · Research

How I look at an IPO

An IPO is a company selling its shares to the public for the first time. There is no trading history to lean on, so the checks are different. This walks through what I read in the prospectus and what makes me pass.

SlidesIntermediate
Guide 08 · Moomoo

How to pull your yearly P/L Calendar

P/L means profit and loss. The calendar shows how your account really did, month by month, across a full year. Five taps on your phone. Do it once a month and you never have to guess whether you are up or down.

Phone1 minuteMonthly review
Guide 09 · Moomoo

Download your monthly statement

The official record of every trade you made in a month, plus your cash and holdings at the end of it. Your accountant will ask for it, and so will I when we review. Six steps, with a close-up of every tap.

Phone2 minutes
Guide 10 · Moomoo

Share one position’s result

Turn a single holding into a picture card showing how much it is up or down, as a percentage or an amount, then save it or send it. Includes what to mask before you share.

Phone4 steps

Everything on this page is for education. It is not personal advice and it does not take your own situation into account. Investing carries risk, including the loss of your capital.

Julio · JJSP